Shipping || Returns || Exchanges
Shipping:
All orders are normally processed within 2-3 business days after purchasing. A receipt will be sent to you via email.
Delivery with our shipping company - 30 NIS
Studio pik-up - Kfar Saba - FREE. via APPOINTMENT ONLY tel: 0525779474
Returns & Exchanges:
If for any reason you want to return or exchange our items - no problem!
* Please note that the product is not used, Not damaged and it returned with the labels attached correctly.
Exchanges or returns will be via customer service email: hwithcare2020@gmail.com
or Whatsup no. 0525779474
Exchanges will be whithin 14 days from receving the order.
- First exchange is on us! FREE!
- Second exchange will cost NIS 25
Refund will be within 7 days from receiving the order.
1. You can return the item to our studio in Kfar Saba in coordination with customer service via mail/Whatsup.
2. You can return with our shipping company at cost of 30 NIS after customer service approval.
* The refund will be made After the item arrives at our studio
* Refund will be without shipping fee.
* It is clarified that unfortunately we have no control over the Israel Post services and the courier companies, in case of a problem you can contact us and we do everything we can to help.